Our Vision

VIP Medical House Call provides state-of-the-art Interactive, personalized, medical response in the privacy and safety of your home, hotel, or office.

The medical and administrative team of VIP Medical House Call is focused on ensuring that patients receive the best quality care as soon as possible.  Our method of medical response is convenient, safe, interactive and inexpensive.

The timely response of a doctor, in-person, or via remote tele-health, can resolve upwards of 90% of all common medical problems.  Further, our state of-the-art interactive medical technology not only keeps you connected to our doctor AFTER the house-call; it also substantially reduces the COST of care.

Our Mission

The mission of VIP Medical House Call is to offer RESPONSIVE, PERSONALIZED and INTERACTIVE medical services by a doctor, a paramedic or nurse to solve the patient’s medical issue, 24/7. Our state-of-the-art medical technology helps shift care from the clinic to your home, hotel or office. VIP Medical House Call aims to solve 80% of all routine medical problems.


The company was founded by S. Shai Gold, former American hospital executive and current owner of Alfa Strategies, LLC, and Francisco (Frank) Madera, MD, a General Practitioner with expertise in international medical services, medical case management and cost containment.

Business Rationale: High Tech Version of the Traditional “Doctor’s House Call”

Mr. Gold and Dr. Madera recognized that increased urbanization of the capital, and continued growth of luxury beachside communities, present functional challenges to accessing healthcare and give rise to consumer demand for private, concierge-style, healthcare service at home.

New neighborhoods and beachside communities are farther away from medical service providers, therefore facing unbearable traffic congestion and risky driving conditions.  Moreover, following the Covid-19 pandemic, patients are reluctant to stay in crowded medical practices, and congested hospital emergency rooms.

Finally, the massive influx of tourism and business visitors to Santo Domingo resulted in demand for use-friendly access to ethical and effective primary care and urgent care problems that can be treated in the convenience and safety of the hotel room.

Mr. Gold, Co-founder & President

In healthcare since 1990, Mr. Gold is a former executive at Jackson Memorial Hospital in Miami Florida (1995-1999 and 2001-2008), and an active international management consultant (1998-2001 and 2009 to date). Mr. Gold's expertise are in the areas of healthcare delivery, medical insurance, finance, medical assistance, air-ambulance organizations and developmental advisory to early stage companies.

Mr. Gold developed nearly $1B in healthcare projects, mostly while at the Jackson Health System, Florida's largest public-teaching health system.
At the Jackson Health System in Miami, Mr. Gold served as founding Vice President of International Medical Service and he is credited with successful development of a landmark program that generated $90M in annual revenue and set new standards for the participation of public-teaching hospitals in cross border healthcare.

Prior to this role, he headed Strategic Planning and Business Development where he was responsible for numerous innovative development initiatives that contributed to the financial turnaround of the hospital and forever changed its business culture.

A management consultant since 1998, Mr. Gold’s focus is on strategic advisory and operational efficiencies of payers, providers and TPAs. His clients include the likes of Nicklaus Children’s Hospital of Miami; John’s Hopkins Medicine International; David Shield iPMI; PassportCard Travel Insurance; ASUIA Re; International-Triage de Panama’, numerous Israeli medical startups and several governments.

Mr. Gold is a graduate of Florida International University in Miami (1995) with a dual BBA Degree in Management and International Business.

Dr. Francisco ‘Frank’ Madera

Dr. Francisco (Frank Madera), Co-Founder & Medical Director

Dr. Francisco (Frank Madera), Co-Founder & Medical Director

Maria Santana - R.N

Mariadhalia (Maria) Santana, RN Director of Nursing

Mrs. Santana is a graduate of University Eugenio Maria de Hostos (2016), a private not-for-profit university located in Santo Domingo. She is a seasoned post-operative nurse in hospital and ambulatory care environments, with added expertise in geriatric and psychiatry patients. Mrs. Santana is an effective nursing leader, excellent communicator and an exceptionally compassionate person who pursues excellence in healthcare.

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